Terms & Conditions

Introduction

Welcome to Nüsk Co.

Thank you for choosing Nüsk Co., your premier destination for exquisite art prints and creative expressions. These Terms & Conditions outline the terms of use that govern your interactions with our website, products, and services. By accessing or using our Services, you signify your agreement to comply with and be bound by these Terms. Please take the time to read and understand them before using our platform.

About Nüsk Co.: 

Nüsk Co. is a UK-based art print business that prides itself on offering a diverse collection of high-quality art prints created by talented artists. We are dedicated to providing a seamless and enjoyable shopping experience, allowing you to explore and choose from a range of artistic pieces that resonate with your personal style and preferences.

Use of Our Services: 

When you access or use our website, products, and services, you agree to abide by these Terms and any additional guidelines or rules that we may provide. If you do not agree with any part of these Terms, you should refrain from using our Services.

Changes to the Terms: We may update or modify these Terms from time to time to reflect changes in our business operations, legal requirements, or as we strive to improve our Services. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms regularly to stay informed about any updates.

Privacy and Data Protection: 

Your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

Contact Us: 

If you have any questions, concerns, or inquiries about these Terms or any aspect of our Services, our dedicated customer service team is here to assist you. You can reach us at customerservice@nuskco.com.

Thank you for choosing Nüsk Co. We are excited to have you join our community of art enthusiasts, and we are committed to providing you with exceptional art prints and a delightful shopping experience.

 

Registration and Account

Account Creation:

  1. To access certain features and benefits of the Nüsk Co. website and to make purchases, you may need to create a user account. This account will allow you to manage your orders, save your preferences, and track your purchases.

    Account Information:

    1. When creating an account, you agree to provide accurate, current, and complete information. This includes your name, email address, shipping address, and other relevant details.
    2. It is your responsibility to keep your account information up to date and accurate.

      Account Security:

      1. You are solely responsible for maintaining the confidentiality of your account credentials, including your password.
      2. You agree not to share your account credentials with others or allow unauthorized access to your account.
      3. If you suspect unauthorized access to your account or any breach of security, you must notify Nüsk Co. immediately.
        Account Usage:
        1. Your account is for personal use only and may not be transferred or shared with others.
        2. You agree not to use another person's account without their permission.

          Account Termination:

          1. Nüsk Co. reserves the right to suspend, terminate, or restrict access to your account if you violate these Terms or engage in any prohibited activities.

            Communication:

            1. By creating an account, you consent to receiving communication from Nüsk Co., including order confirmations, shipping notifications, and promotional emails.
            2. You can manage your communication preferences within your account settings.

              Minors:

              1. Nüsk Co. does not knowingly collect or store personal information from individuals under the age of 18. If you are a minor, you may only use the website and services with the involvement of a parent or guardian.

                Account Deletion:

                1. If you wish to delete your account, please contact our customer service. Note that deleting your account may result in the loss of order history and saved preferences.

                  Liability:

                  1. You are responsible for all activities conducted through your account, whether authorized by you or not.
                  2. Nüsk Co. is not liable for any loss or damage arising from your failure to comply with account security practices.
                    Changes to Account Information:
                    1. You can update your account information, such as contact details and shipping address, through the account settings on the Nüsk Co. website.
                      Changes to Registration and Account Policy:
                      1. Nüsk Co. reserves the right to modify or update the registration and account policy at any time. Any changes will be effective upon posting on our website.
                      2. For any inquiries or concerns related to account registration or management, please contact our customer service team at customerservice@nuskco.com. We are here to assist you in creating and managing your account with Nüsk Co.

                        Prices

                        Pricing Information:
                        1. The prices listed on the Nüsk Co. website for our art prints are in GBP (British Pounds) and are inclusive of applicable taxes, unless otherwise stated. Prices for shipping and handling are calculated separately and will be displayed during the checkout process.
                        Currency Conversion:
                        1. If you are accessing our website from a location outside the United Kingdom, currency conversion and additional charges may apply. Your financial institution or payment provider may impose currency conversion fees, which are beyond our control.

                        Price Modifications:

                        1. Nüsk Co. reserves the right to modify the prices of our art prints at any time without prior notice. Price changes will not affect orders that have already been placed and confirmed.

                        Promotions and Discounts:

                        1. From time to time, we may offer promotions, discounts, or coupon codes on our art prints.
                        2. Promotions and discounts are subject to specific terms and conditions, including validity dates and limitations on use.

                        Price Accuracy:

                        1. While we strive to provide accurate pricing information, errors may occasionally occur. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price.
                        2. If an error is discovered after you have placed an order, we will contact you to provide the option of either canceling the order or proceeding with the corrected price.

                        Payment Methods:

                        1. We accept various payment methods as specified on our website during the checkout process.
                        2. Payment for your order is required in full at the time of order placement.

                        Taxes:

                        1. The prices listed on our website include applicable taxes, such as Value Added Tax (VAT), where applicable.
                        2. For international orders, customs duties, taxes, and fees may be assessed by the destination country's customs authorities and are the responsibility of the recipient.

                        Price Adjustments:

                        1. Nüsk Co. does not offer price adjustments for changes in prices after an order has been placed.

                        Changes to Pricing Policy:

                        1. Nüsk Co. reserves the right to modify or update the pricing policy at any time. Any changes will be effective upon posting on our website.

                        For any questions or concerns related to pricing or payment, please contact our customer service team at customerservice@nuskco.com. We are here to provide assistance and clarification regarding the pricing of our art prints.

                         

                        Shipping and Delivery

                        Estimated Delivery Times:

                        1. We strive to deliver your art prints in a timely manner. Estimated delivery times are provided during the checkout process and are based on factors such as your location and the availability of the chosen art print.
                        Shipping Methods and Charges:
                        1. We offer various shipping methods, each with its associated charges and estimated delivery times.
                        2. Shipping charges are calculated based on the total order value and your shipping address. These charges will be displayed during the checkout process.

                        Order Processing:

                        1. Once your order is placed and payment is received, we will begin processing your order.
                        2. Order processing times may vary and are indicated on the product page or during checkout. Please note that processing times do not include weekends or holidays.

                        Shipping Notifications:

                        1. Once your order is shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the status and estimated delivery date of your package.

                        International Shipping:

                        1. We offer international shipping to select destinations. International shipping charges, customs duties, taxes, and fees are the responsibility of the recipient.
                        2. Please be aware that international delivery times may vary due to customs processing and local postal services.

                        Delivery Address:

                        1. You are responsible for providing accurate and complete shipping information at the time of order placement. Please ensure that your delivery address is correct to avoid delays or misdelivery.

                        Shipping Carrier:

                        1. We partner with reputable shipping carriers to ensure the safe and timely delivery of your art prints. The shipping carrier used for your order will be indicated in the shipping confirmation email.

                        Delivery Attempts and Re-Delivery:

                        1. The shipping carrier will attempt to deliver your package according to their standard procedures.
                        2. If a delivery attempt is unsuccessful, the carrier may leave a notice or make additional attempts to deliver the package. It is your responsibility to follow the carrier's instructions to ensure successful delivery.

                        Risk of Loss:

                        1. The risk of loss or damage to your art prints transfers to you upon delivery to the carrier. We are not responsible for any damage or loss that occurs during transit.

                        Customs and Import Duties:

                        1. For international shipments, customs duties, taxes, and fees may be assessed by the destination country's customs authorities. These charges are the responsibility of the recipient and are not included in the order total.

                        Address Changes:

                        1. If you need to change your delivery address after placing an order, please contact our customer service as soon as possible. Address changes may impact delivery times and incur additional fees. Email: customerservice@nuskco.com.

                        Delays and Force Majeure:

                        1. While we strive to meet estimated delivery times, unforeseen circumstances such as natural disasters, strikes, or other events beyond our control may cause delays.

                        Lost or Delayed Packages:

                        1. If your package is lost or significantly delayed, please contact our customer service for assistance. We will work with the shipping carrier to resolve the issue. Email: customerservice@nuskco.com.

                        Changes to Shipping and Delivery Policy:

                        1. Nüsk Co. reserves the right to modify or update the shipping and delivery policy at any time. Any changes will be effective upon posting on our website.
                        For any inquiries or concerns related to shipping and delivery, please contact our customer service team at customerservice@nuskco.com. We are here to assist you in ensuring a smooth shipping experience for your art prints.

                         

                        Returns and Refunds

                        Return Policy:
                        1. At Nüsk Co., we want you to be completely satisfied with your art print purchase. If you are not satisfied for any reason, you may be eligible for a return or exchange in accordance with the following terms:

                        Eligibility for Returns:

                        1. You must contact our customer service within 14 days of receiving your art print to initiate a return or exchange.
                        2. The art print must be in its original, unaltered condition and packaging.
                        3. Proof of purchase, such as your order number and/or receipt, is required for all returns.

                        Return Process:

                        1. To initiate a return or exchange, contact our customer service at customerservice@nuskco.com. Provide your order number and a brief explanation for the return. Our customer service team will guide you through the return process, providing instructions for packaging and returning the item.
                        Refund Process:
                        1. Once we receive the returned art print and verify its condition, we will initiate the refund process.
                        2. Refunds will be issued within 14 days of receiving the returned item, using the same payment method used for the original purchase.
                        3. The refunded amount will exclude any original shipping charges and return shipping costs, which are the responsibility of the customer.
                        Exchanges:
                        1. If you prefer an exchange for another art print, please indicate this when contacting our customer service.
                        2. Exchange requests are subject to product availability. If the desired art print is unavailable, a refund will be processed instead.

                        Damaged or Defective Items:

                        1. If your art print arrives damaged or defective, please contact us within 14 days of receiving the item.
                        2. We may request photographic evidence of the damage or defect to expedite the resolution process.
                        3. In the case of damaged or defective items, we will cover the cost of return shipping.

                        Return Shipping Instructions:

                        1. Follow the return instructions provided by our customer service team.
                        2. Pack the art print securely in its original packaging or equivalent to prevent damage during return shipping.
                        3. Include a copy of your order confirmation or packing slip inside the package.

                        Communication:

                        1. We will keep you informed about the status of your return and refund/exchange process via the contact information you provide. 

                        Non-Refundable Items:

                        1. Gift cards and promotional items are non-refundable.

                        Changes to Return Policy:

                        1. Nüsk Co. reserves the right to modify or update the return policy at any time. Any changes will be effective upon posting on our website

                           

                          Intellectual Property

                          Ownership of Content:

                          1. All content featured on the Nüsk Co. website, including but not limited to images, designs, illustrations, graphics, text, logos, trademarks, and any other intellectual property, is the exclusive property of Nüsk Co. and is protected by applicable intellectual property laws, including copyright, trademark, and other proprietary rights.

                          Prohibited Uses:

                          1. You are expressly prohibited from using, reproducing, distributing, displaying, modifying, or creating derivative works of any of our content without obtaining prior written permission from Nüsk Co. Any unauthorized use of our content may result in legal action.

                          User-Generated Content:

                          1. If you submit or upload any user-generated content (such as reviews, comments, or photos) to our website or social media platforms, you grant Nüsk Co. a non-exclusive, royalty-free, worldwide, perpetual, and irrevocable right to use, reproduce, distribute, display, modify, and create derivative works from your user-generated content for promotional and marketing purposes.

                          Copyright Infringement:

                          1. Nüsk Co. respects the intellectual property rights of others and expects its users to do the same. If you believe that any content on our website infringes upon your copyright, please notify us promptly with the relevant information and we will take appropriate action.

                          Nüsk Co. takes the protection of its intellectual property seriously and will take appropriate legal action to enforce its rights against any unauthorized use or infringement. If you have any questions about the use of Nüsk Co.'s intellectual property, please contact us at customerservice@nuskco.com.

                          Privacy Policy

                          Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

                             

                            Limitation of Liability

                            Acknowledgment of Limitations:

                            1. Please be aware that your use of the Nüsk Co. website, products, and services is at your own risk. This section outlines the limitations on the liability of Nüsk Co. and its affiliates, employees, directors, and agents.

                            No Warranty of Accuracy:

                            1. While we strive to provide accurate and up-to-date information, Nüsk Co. does not warrant the accuracy, completeness, or reliability of any content on our website. Information presented on our platform is provided for general informational purposes and may not always be error-free.

                            Exclusion of Warranties:

                            1. Nüsk Co. provides its Services on an "as is" and "as available" basis, without any warranties or conditions, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

                            Exclusion of Certain Damages:

                            1. To the fullest extent permitted by law, Nüsk Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services, including but not limited to:
                              1. Loss of profits, revenue, data, or other intangible losses
                              2. Loss of or damage to reputation
                              3. Loss of business opportunities

                            Total Liability Limitation:

                            1. In no event shall Nüsk Co.'s aggregate liability for any claim arising out of or relating to these Terms or the use of our Services exceed the amount paid by you for the specific product or service giving rise to the claim.

                            No Liability for Third-Party Actions:

                            1. Nüsk Co. is not responsible for the actions, content, or conduct of third parties, including other users, advertisers, and linked websites.

                            Force Majeure:

                            1. Nüsk Co. shall not be liable for any failure to perform its obligations due to unforeseen events beyond its control, including but not limited to acts of God, natural disasters, strikes, or governmental actions.

                            Applicable Law Limitation:

                            1. Some jurisdictions may not allow the exclusion or limitation of certain warranties or liabilities. In such cases, the limitations stated in this section may not apply to you to the extent prohibited by law.

                            Changes to Liability Limitation:

                            1. Nüsk Co. reserves the right to modify or update the limitation of liability section at any time. Any changes will be effective upon posting on our website.

                            While we strive to offer an exceptional experience, Nüsk Co.'s liability is limited as outlined in this section. If you have any questions or concerns about this limitation of liability, please contact our customer service team at customerservice@nuskco.com.

                             

                            Governing Law

                            1. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
                            2. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

                             

                            Changes to Terms

                            Flexibility of Terms:

                            1. Nüsk Co. reserves the right to modify or update these Terms & Conditions at any time. By continuing to use our Services after changes are made, you acknowledge and agree to the revised Terms. It is important to review these Terms regularly to stay informed about any updates.

                            Notice of Changes:

                            1. When changes are made to these Terms, we will provide notice through prominent announcements on our website. Your continued use of our Services following such notice constitutes your acceptance of the updated Terms.

                            Retroactive Application:

                            1. Changes to these Terms will apply retroactively to any user interactions and orders that occur after the effective date of the changes.

                            Specific Changes:

                            1. Changes to these Terms may include modifications to pricing, payment methods, shipping policies, and other aspects of our Services.

                            Opting Out:

                            1. If you disagree with any revised Terms, your sole recourse is to discontinue your use of our Services. If you have an account with us, you may also choose to delete your account.

                            No Waiver of Rights:

                            1. The failure of Nüsk Co. to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

                            Applicable Law:

                            1. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

                            Changes to Other Policies:

                            1. Changes to other policies, such as our Privacy Policy, may also occur over time. We recommend reviewing those policies as well to ensure a comprehensive understanding of your rights and obligations.

                            Continued Use:

                            1. By continuing to use our Services, you signify your understanding and acceptance of the changes to these Terms.

                            Nüsk Co. values transparency and will always make efforts to provide clear notice of changes to our Terms. If you have any questions or concerns about changes to these Terms, please contact our customer service team at customerservice@nuskco.com.

                             

                            Reviewed August 2023